![]() ![]() For any other My Account issues, please contact the My Account support team by telephone 020 8825 7733 – Monday to Friday, 9am-5pm.Housing benefits and council tax support help.This will send a password reset code to your email address. Look for the ‘forgot your password?’ link on the My Account sign-in page. You are able to reset your own password.To log in you will need to use the email address and password that you entered when you created your account.The system does not recognise my new password If you register through social media, and later delete your social media account, you will lose your My Account.I can't log in using my social media account Enter that code into the Password reset code box and click on 'Verify code'.You will receive a code sent to the email address you provided.Reset your account by clicking on 'Send password reset code'.After one minute you will be able to try again.After 10 attempts logging in, your account will lock you out. ![]() Last three digits of the bank account number is the one you use to pay your direct debit - it'll be on the front of your bank card.Last three digits of the telephone number is the number we hold in our council tax records.If you haven’t received any correspondence from us after this date, and you cannot verify your council tax account using the other information below, please call us on 020 8825 7733 and we can supply it. The online reference can be found on council tax correspondence issued after 3 December 2019.To validate your account in order to manage council tax and housing benefits online, you will need to add some security details: receives about 49 unique visitors per day, and it is ranked 7,869,666 in the world.If for any reason you do not receive an email to allow you to verify your account, please fill in your details again checking you have provided the correct email address.I did not get an email to verify my account Accept the council’s privacy policy and terms and conditions by ticking the boxes.Confirm whether you are a personal or business user.Provide the details requested on the Registration for my account page (create a password, first name, last name).Enter the verification code supplied in the email into the verification code box and select 'verify code'.The email sender is Microsoft on behalf of Ealing. You will receive a verification code sent to the email address you provided.Provide your email address and click on the verify button.In My Account, to create an account, click on 'Register here'. To get started, please ensure that you select Codebox in the access information section and enter the serial number on the ShowingTime Listing worksheet.To get to My Account, click on Sign in at the top right of this page.In order to access Ealing’s online services you must first create an account.
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